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Emotional intelligence (EI) is the ability to recognize and manage both your own emotions and those of others. In both professional and personal life, EI plays a more crucial role in success than IQ. To thrive in today’s world, developing strong emotional intelligence skills is essential for understanding, empathizing and effectively communicating with others.

Join guest speaker, Charlene Burroughs, an operations director of professional development, in the  “Build Your Emotional Intelligence” webinar, which focuses on the three key skills required for high-level emotional intelligence.

Understanding emotions

Emotional intelligence starts with understanding emotions and the competencies associated with it. You will unpack:

• The link between emotional intelligence and performance
• The competencies of emotional intelligence

Achieving emotional balance

Emotional balance helps individuals manage their feelings and maintain professionalism daily. You will learn how to:

• Recognize your own emotions
• Explain strategies and methods to achieve emotional balance

Refining relationships through social awareness and communication

Social awareness is the ability to navigate both societal and interpersonal challenges, enabling effective relationships with those around us. You will explore:

• Interpersonal skills needed to succeed at work
• Communication styles and how to best relate to different personality types

Register today to build or enhance your emotional intelligence.